In Brief
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Video: How To Make Decisions During ‘Black Swan’ Events

“Black Swan” events, such as the current novel coronavirus (COVID-19) pandemic, hit organizations hard because they are both unforeseen and have an outsize impact that far surpasses forecasts. For organizations, a Black Swan event can be shattering and — for leaders — the challenge of making critical decisions quickly can be overwhelming.

What’s needed? A framework to guide the decision-making process, even as situations shift and risks evolve. With the impacts of a Black Swan event changing by the day, the right framework will enable decisions based on near real-time information, not yesterday’s news.

Armed with such a decision-making framework, leaders can make the right choices to guide their organizations through the pandemic or future Black Swans.